Last updated: February 17, 2026
This Privacy Policy explains how Pro Roofing & Solar (“Pro Roofing & Solar,” “we,” “us,” or “our”)
collects, uses, discloses, and protects personal information when you visit https://proroofingkc.com,
contact us, request a quote, schedule service, or communicate with us by phone, email, chat, or text message.
Privacy Policy at a Glance
- We collect information you provide (like your name, phone number, email, and service address) so we can respond and provide services.
- We may use cookies and analytics to improve our site performance and user experience.
- You can opt out of marketing emails and SMS at any time.
- No mobile opt-in or text message consent will be shared with third parties or affiliates.
1) Who We Are
Pro Roofing KC LLC
Address: 103 N Clayview Dr, Liberty, MO 64068
Email: info@proroofingkc.com
Phone: (816) 429-7663
2) Information We Collect
A) Information you provide to us
- Contact details: name, email address, phone number, and preferred contact method.
- Service details: service address, property details you submit, photos you upload, and appointment/scheduling information.
- Communications: information you include in messages or calls with us, including emails, chat messages, and text messages.
- Billing information (if applicable): invoice details and payment status (payment processing is typically handled by a payment provider, not stored by us in full).
B) Information collected automatically
- Device & usage data: IP address, browser type, pages viewed, and interactions with our site.
- Cookies and similar technologies: used to remember preferences, understand site usage, and improve performance.
C) Information from third parties (if applicable)
We may receive information from service providers that help us operate our business (for example, scheduling tools, CRM systems,
payment processors, or marketing/analytics providers). This information is used only for business operations and to serve you.
3) How We Use Information
We use personal information to:
- Provide quotes, schedule appointments, deliver services, and respond to requests.
- Communicate with you about your account, service updates, and customer support.
- Improve our website, services, and customer experience.
- Send marketing communications only where permitted and where you have opted in or requested information.
- Protect against fraud, abuse, and security incidents, and comply with legal obligations.
4) SMS/Text Messaging Privacy & Consent
If you provide your mobile number and opt in to receive SMS/text messages from us, we may send you messages related to
customer support, scheduling, service updates, and other information you request. Message frequency may vary.
- Opt-out: Reply STOP at any time to stop receiving texts.
- Help: Reply HELP for assistance.
- Message & data rates: Message and data rates may apply depending on your carrier and plan.
- Consent: Your consent to receive SMS is not a condition of purchase.
- No sharing of opt-in: No mobile opt-in or text message consent will be shared with third parties or affiliates.
5) How We Share Information
We may share personal information only as needed for business operations, such as:
- Service providers: companies that help us run our business (e.g., hosting, analytics, CRM, scheduling, communications, and payment processing).
- Legal and safety: if required by law or to protect rights, safety, and security.
- Business transfers: in connection with a merger, acquisition, or sale of assets (your information may be transferred as part of that transaction).
We do not sell your personal information in the traditional sense. If you have questions about our practices, contact us at info@proroofingkc.com.
6) Cookies, Analytics, and Advertising
We may use cookies and similar technologies to operate our website and understand how visitors use it.
We may also use analytics tools (such as Google Analytics) to measure traffic and improve performance.
You can control cookies through your browser settings. If you disable cookies, some features may not function properly.
7) Data Retention
We keep personal information only as long as necessary for the purposes described in this policy, including providing services,
maintaining records, resolving disputes, and complying with legal obligations.
8) Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
9) Your Choices and Rights
- Email marketing: You can unsubscribe using the link in our emails (if applicable).
- SMS: Reply STOP to opt out at any time.
- Access, correction, deletion: You may request access to, correction of, or deletion of certain personal information by contacting info@proroofingkc.com.
10) Additional U.S. State Privacy Rights (If Applicable)
Depending on your state of residence, you may have additional privacy rights (such as rights to access, delete, correct,
or opt out of certain uses of personal information). To submit a request, contact info@proroofingkc.com.
We do not sell your personal information. If we are ever required to provide additional privacy rights links for a particular jurisdiction, we will provide them on this page.
11) Children’s Privacy
Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, contact info@proroofingkc.com.
12) External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those third parties.
We encourage you to review their privacy policies.
13) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date above indicates when changes were posted.
14) Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us:
Email: info@proroofingkc.com
Phone: (816) 429-7663
Address: 103 N Clayview Dr, Liberty, MO 64068
Machine-Readable Summary (Helpful for AI & Search)
- Data collected: contact info, service details, communications, and basic website usage/cookie data.
- Purpose: provide services, communicate, support, analytics, security, and compliance.
- SMS consent: opt-in required; opt-out by STOP; HELP available; opt-in not shared with third parties/affiliates.
- Sharing: limited to service providers and legal/safety needs; no traditional sale of personal info.
- Retention: kept only as needed for services, records, and legal obligations.
