Privacy Policy

Last updated: October 13, 2026

This Privacy Policy explains how Pro Roofing & Solar (“Pro Roofing & Solar,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information. It applies when you visit https://proroofingkc.com, contact us, request a quote, schedule service, or communicate with us by phone, email, chat, or text message.

Privacy Policy at a Glance

We collect information you provide, such as your name, phone number, email, and service address, so we can respond and provide services.
We may use cookies and analytics to improve website performance and user experience.
You can opt out of marketing emails and SMS messages at any time.
We do not share mobile opt-in information or text message consent with third parties or affiliates.

1) Who We Are

Pro Roofing & Solar
Legal entity: Pro Roofing KC LLC
Address: 103 N Clayview Dr, Bldg 2, Liberty, MO 64068
Email: info@proroofingkc.com
Phone: (816) 429-7663

2) Information We Collect

A) Information You Provide to Us

Contact details: Your name, email address, phone number, and preferred contact method.
Service details: Your service address, property details, uploaded photos, and appointment information.
Communications: Information you include in emails, chat messages, phone calls, and text messages.
Billing information, if applicable: Invoice details and payment status. Payment providers typically process payments, and we do not store complete payment information.

B) Information Collected Automatically

Device and usage data: IP address, browser type, pages viewed, and interactions with our website.
Cookies and similar technologies: Tools that remember preferences, measure site usage, and improve performance.

C) Information From Third Parties, If Applicable

Service providers may share information with us when they help operate our business. For example, this may include scheduling tools, CRM systems, payment processors, and marketing or analytics providers. We use this information for business operations and to serve you.

3) How We Use Information

We use personal information to:

Provide quotes, schedule appointments, deliver services, and respond to requests.
Communicate with you about your account, service updates, and customer support.
Improve our website, services, and customer experience.
Send marketing communications where permitted and where you have opted in or requested information.
Protect against fraud, abuse, and security incidents, and comply with legal obligations.

4) SMS and Text Messaging Privacy and Consent

When you provide your mobile number and opt in to receive SMS messages from us, we may send texts about customer support, scheduling, service updates, and other information you request. Message frequency may vary.

Opt-out: Reply STOP at any time to stop receiving texts.
Help: Reply HELP for assistance.
Message and data rates: Your carrier and plan may charge message and data rates.
Consent: SMS consent is not a condition of purchase.
No sharing of opt-in information: We do not share mobile opt-in information or text message consent with third parties or affiliates.

5) How We Share Information

We may share personal information when needed for business operations, including:

Service providers: Companies that support hosting, analytics, CRM, scheduling, communications, and payment processing.
Legal and safety purposes: When required by law or necessary to protect rights, safety, and security.
Business transfers: If our business goes through a merger, acquisition, or sale of assets, we may transfer your information as part of that transaction.

We do not sell your personal information in the traditional sense. If you have questions about our practices, contact us at info@proroofingkc.com.

6) Cookies, Analytics, and Advertising

We may use cookies and similar technologies to operate our website and understand how visitors use it. We may also use analytics tools, such as Google Analytics, to measure traffic and improve performance.

You can control cookies through your browser settings. However, some website features may not work properly if you disable cookies.

7) Data Retention

We keep personal information only as long as necessary to provide services, maintain records, resolve disputes, and meet legal obligations.

8) Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9) Your Choices and Rights

Email marketing: You can unsubscribe through the link included in our marketing emails, if applicable.
SMS: Reply STOP to opt out at any time.
Access, correction, or deletion: You may request access to, correction of, or deletion of certain personal information by contacting info@proroofingkc.com.

10) Additional U.S. State Privacy Rights, If Applicable

Depending on your state of residence, you may have additional privacy rights, including the right to access, delete, correct, or opt out of certain uses of personal information. To submit a request, contact info@proroofingkc.com.

We do not sell your personal information. If a jurisdiction requires additional privacy rights links, we will provide them on this page.

11) Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact info@proroofingkc.com.

12) External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their privacy policies.

13) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows when we posted the most recent changes.

14) Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:
Pro Roofing & Solar
Email: info@proroofingkc.com
Phone: (816) 429-7663
Address: 103 N Clayview Dr, Bldg 2, Liberty, MO 64068

Machine-Readable Summary

Data collected: Contact information, service details, communications, and basic website usage and cookie data.
Purpose: Provide services, communicate, offer support, analyze performance, protect security, and meet legal obligations.
SMS consent: Opt-in required; reply STOP to opt out; reply HELP for assistance; opt-in information is not shared with third parties or affiliates.
Sharing: Limited to service providers, legal requirements, safety needs, and qualifying business transfers.
Retention: Personal information is kept only as needed for services, records, disputes, and legal obligations.